Canary Technologies | Status
Apr 8, 2026 6:38 PM UTC
Resolved after 6h 8m
EU Kiosks unpairing when iPad loses internet connection
Impacted:
Core Platform
Updates
-
Apr 9, 2026 12:46 AM UTC
The issue has been resolved at 12:45PM PT April 8th. This is correcting an incorrect status that was selected for the previous status page update
Resolved -
Apr 8, 2026 7:45 PM UTC (5 hours and 55 seconds earlier)
The issue has been resolved
Investigating -
Apr 8, 2026 6:38 PM UTC (1 hour and 7 minutes earlier)
Kiosks in the EU Canary region are becoming unpaired when their iPad loses internet connection. Other Canary regions are not affected. We are investigating this issue, and will provide an update in the next 2 hours.
Investigating